Delete Your PorchLink Account
This page explains how to permanently delete your PorchLink account and all associated data.
PorchLink is committed to your privacy. You can permanently delete your account and all associated data at any time, using either of the two methods below.
How to request account deletion
- Open the PorchLink app and sign in.
- Tap the Profile tab.
- Scroll to the Account section and tap Delete My Account.
- Confirm by tapping Delete in the dialog.
Your account and all associated data are deleted immediately and permanently. This cannot be undone.
If you can no longer access the app, email knock@helloporchlink.com from the email address associated with your account and ask us to delete it. We will verify your request and delete your account and all associated data within 30 days.
What data is deleted
When your account is deleted, we permanently remove all data associated with it, including:
- Your profile information (name, nickname, photo, age range, home location, and preferences)
- Your account and sign-in credentials
- Activity and presence history
- Devices and device profiles you have set up
- Connections to people in your circle
- Alerts, weekly check-ins, and daily activity summaries
- All other data linked to your account
What data is kept, and retention period
- Kept indefinitely: none. No personally identifying data is retained after your account is deleted.
- Backups: residual copies may remain in our secure, encrypted backups and are permanently purged within 30 days of deletion.
- Email requests: deletions requested by email are completed within 30 days of us verifying your request.
We do not retain any of your data for advertising, profiling, or resale at any time.
Questions about deleting your data? Contact us at knock@helloporchlink.com.
PorchLink · Privacy Policy